Who We Are
The perception of recognition also means we value and promote flawless service round the clock for our clients and ensure the best value is acquired from their budget.
Supra BPO is committed to serving clients in order to reach their goals, to customize their outsourcing experience and to make a variation. Our strong sense of identification for client requirements, aim that we are constantly striving to provide solutions for their operational needs, even for problems they aren’t yet acquainted with. To conclude this, we adopt customer service behaviour, train and monitor our staff to go flawless.
Our experience of the inbound call centre industry means we have expertise which reaches across several sectors, as well as knowledge of specific customer service and local area learning. But we know that things change, and we are constantly striving to adapt and improve. As an outcome, we attempt to share the experience of over 5 years in the industry and altogether 12 years in the customer service industry.
We might all be thinking that getting the most out of your business and making it flourish is perhaps a thing of the past. We have now entered the era of survival which means the most important aspect of the business is to find an affordable alternative which not only saves you money but meets the required quality. Supra BPO is proving to be the name and coming up as an emerging brand in the outsourcing industry, we are not only saving taxi companies up to 70% but providing satisfactory customer service.
Learning is something which plays an important role in delivering any service especially when you are dealing in live situations. Supra BPO has a full training system in which we equip our operators and dispatchers with software knowledge being the first step. We then move on to the area training as local knowledge is an important key to deliver a smooth service. Our customer service sessions make sure that staff is not only meeting the required standards but goes extra mile to help your customers in any given situation.
Our qualified and trained staff is able to take bookings as well provide dispatch service. Our IT team is well trained to keep smooth run of the operations . Our fully-equipped necessary hardware allow us to offer you with premium quality services around the clock. Our Staff is there for you, 7 days a week to make sure the smooth and flawless run of your business. We have trained staff in almost every dispatch software that exist around the globe.