From the outset Supra BPO have been professional, reliable and have provided an invaluable service. The team seamlessly integrated to our own, and have helped tremendously to build our company. Would highly recommend.

I have been working with Supra for several months now and I have been extremely happy with the services they provide. They provide a Flexible, transparent and professional offering. I can pay no higher compliment than the fact we feel the agents Supra provide are as good as our own in house trained staff. The level of customer service the agents provide is fantastic and the service is extremely cost effective. I have always found the management team very approachable, they are always willing to help meet our call handling requirements within the time frames we need even if it means going above and beyond the call of duty. I would not hesitate in highly recommending Supra for any business wishing to outsource there call handling requirements.

I work for Panther Taxis in Cambridge we began using Supra in January of 2020. From the outset i have found them to be very professional and above all responsive to our needs and requirements. Although some might see the cost saving as the main reason to use a international call agents this is in fact in some ways incidental to the other benefits. We have a personal relationship with our account manager who monitors call quality and when i have any concerns regarding quality and training will move quickly to rectify any problems we have.

We no longer have any worries with regard to staff attendance or holiday cover in fact we now have the ability at extremely short notice to increase our number of call handlers at very notice depending on demand. We can set shift patterns to fit our day by day, hour by hour requirements which is of great benefit in terms of managing any potential loss of calls. We now have some very loyal workers who we are now expanding their knowledge by teaching some dispatch skills. I would thoroughly recommend their services.