Professional Taxi

Operations & Dispatch Solutions

Scale your taxi business with trained taxi operators and dispatchers handling calls, bookings, and driver coordination, so you can focus on growing your fleet and revenue.

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24/7 Support
UK-Based Teams
Proven Results

Comprehensive Taxi Dispatch Support

Our taxi dispatchers act as an extension of your team, managing daily operations smoothly, reducing missed bookings, and improving customer satisfaction.

Dedicated taxi dispatchers trained for local and private hire operations

Live call handling, booking management, and ride scheduling

Driver coordination, GPS tracking support, and trip updates

Customer support for inquiries, complaints, and payment assistance

Social media management and content scheduling

Customer communication and relationship management

Why Choose This Service

Cost Effective

Reduce staffing and infrastructure costs while getting trained taxi operators and dispatchers to manage calls, bookings, and daily operations efficiently.

Time Saving Dispatch Support

Free up your time by outsourcing dispatch tasks such as ride allocation, driver coordination, and customer call handling.

Skilled Taxi Dispatch Professionals

Work with experienced taxi operators who understand private hire, fleet management, and real-time dispatch systems.

Flexible Scaling for Taxi Fleets

Scale your dispatch and operator support up or down based on peak hours, weekends, or seasonal demand.

Confidential & Secure Handling

All bookings, customer data, and driver information are handled securely with strict confidentiality and NDA protection.

Consistent Quality

Reliable support with quality assurance and performance monitoring

Our Process

A streamlined approach designed for maximum efficiency and results

Needs Assessment

Detailed discussion of your requirements, tasks, and expectations for VA support.

VA Matching

Selection of skilled VAs matched to your industry, tasks, and working style.

Onboarding

System access setup, process training, and familiarization with your business.

Trial Period

Initial weeks with close monitoring to ensure perfect fit and alignment.

Ongoing Support

Continued assistance with regular check-ins and performance optimization.

What's Included

Comprehensive features designed to deliver exceptional results

Executive Support

High-level administrative assistance

Calendar management and meeting coordination
Email filtering and response handling
Travel planning and itinerary management
Expense reporting and documentation

Data Management

Organized information handling

Data entry and database maintenance
Spreadsheet creation and management
Document formatting and organization
File system setup and maintenance

Communication Support

Professional correspondence management

Email management and responses
Phone screening and message handling
Customer inquiry responses
Internal team communication coordination

Specialized Tasks

Additional support services

Social media content scheduling
Basic graphic design and presentations
Research and report compilation
CRM updates and lead management

Frequently Asked Questions

A streamlined approach designed for maximum efficiency and results

How are virtual assistants assigned to my business?

We match VAs based on your industry, required skills, task complexity, and working hours. You can interview candidates and approve the assignment before work begins.

What hours do virtual assistants work?

Our virtual assistants can work during standard business hours or provide 24/7 coverage, depending on your needs. We align schedules with your time zone to ensure seamless support.

Can I have the same VA long-term?

Yes, we assign a dedicated VA to ensure consistency and deep understanding of your business. Long-term partnerships help improve efficiency and performance over time.

What if the VA doesn’t meet my expectations?

We address issues quickly through feedback, retraining, or replacement if needed. Your satisfaction is our priority, and we ensure service quality at all times.
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